Privacy Policy
This Privacy Policy describes how Akihabara Collectibles Co., located at 4F, Sankei Building, 1-8-10 Sotokanda, Chiyoda Ward, Tokyo, Tokyo Prefecture, 101-0021, Japan, collects, uses, and discloses your personal information when you use our site and services. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information in several ways:
Information you provide directly to us: This includes information you give us when you create an account, place an order, subscribe to newsletters, participate in the second-hand figure marketplace, pre-order items, fill out forms, or communicate with us. This information may include your name, shipping address, billing address, payment information (processed securely via third-party payment gateways), contact details, and any other information you choose to provide.
Information we collect automatically: When you access or use our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, actions taken on the site, and dates and times of visits. We collect this information through cookies, web beacons, and similar technologies.
Information from other sources: We may receive information about you from other sources, such as partners, service providers, or publicly available sources, where legally permissible.
How We Use Your Information
We use the information we collect for various purposes:
To provide and maintain our service: This includes processing your orders, managing your account, facilitating transactions on the second-hand marketplace, processing pre-orders, handling shipping, and providing customer support.
To improve and personalize our service: We use information to understand how users interact with our site, diagnose technical issues, and develop new features and services. This helps us tailor your experience, such as recommending products based on your browsing history.
To communicate with you: We use your information to send you order confirmations, shipping updates, service announcements, and respond to your inquiries.
For marketing and advertising: With your consent where required, we may use your information to send you promotional materials about products, services, and offers from Akihabara Collectibles Co. You can opt-out of receiving marketing communications at any time.
To process payments: Your payment information is used to complete transactions via secure third-party payment processors. We do not store full payment card details on our servers.
To detect and prevent fraud and illegal activities: We use information to protect the security and integrity of our service and to comply with legal obligations.
To comply with legal obligations: We may process your information when required by law or court order.
Sharing Your Information
We may share your personal information with third parties under certain circumstances:
Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, IT services, and customer support. These providers are obligated to protect your information.
Business Transfers: If Akihabara Collectibles Co. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to a valid request from public authorities.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
International Data Transfers
As Akihabara Collectibles Co. is based in Japan, your personal information will be transferred to and processed in Japan. Data protection laws in Japan may differ from those in your country of residence. When transferring data from the European Economic Area (EEA) or other regions with similar data protection laws, we implement safeguards such as Standard Contractual Clauses approved by the European Commission to ensure that your data is protected to a standard equivalent to that required by GDPR. By using our service, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this policy.
Your Data Protection Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: Where we process your information based on consent, you have the right to withdraw that consent at any time.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority regarding our processing of your personal data.
To exercise any of these rights, please contact us in writing at the physical address listed below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us in writing at:
Akihabara Collectibles Co.4F, Sankei Building,
1-8-10 Sotokanda,
Chiyoda Ward,
Tokyo, Tokyo Prefecture, 101-0021
Japan